## Order Help - [Track my order](/content/help/track-my-order/index.html) - [Change my address](/content/help#change-address/index.html) - [Change my order](/content/help/change-my-order/index.html) - [Cancel my order](/content/help#cancel-order/index.html) - [Cancellation question](/content/help#canceled-order/index.html) - [Fraud review](/content/help#fraud-review/index.html) - [Wrong/missing item](/content/help#wrong-item/index.html) - [Damaged or defective](/content/help#damaged-item/index.html) - [Package never arrived](/content/help#missing-package/index.html) ## Returns & Refunds - [Return an order](/content/help#return/index.html) - [Exchange an item](/content/help/online-exchanges/index.html) - [Get my return label](/content/help#return-label/index.html) - [Where’s my refund?](/content/help#refund-status/index.html) ## Account & Rewards - [My account](https://store.fleetfeet.com/account) - [Update my email](/content/help#update-email/index.html) - [Merge accounts](/content/help#merge-accounts/index.html) - [Delete my account](/content/help/delete-my-account/index.html) - [Rewards & points](/content/help/milestones-points/index.html) - [Missing points](/content/help#missing-points/index.html) ## Store Help - [Find a store](/content/locations/index.html) - [Request a receipt](/content/help#receipt-request/index.html) - [Store feedback](/content/help#store-feedback/index.html) - [Sponsorships](/content/help/sponsorships-donations/index.html) ## Products & Shopping - [Price match](/content/help/price-match/index.html) - [Is it in stock?](/content/help/check-stock/index.html) - [Recommendations](/content/help/shoe-recommendations/index.html) - [Help checking out](/content/help/checkout-trouble/index.html) ## Gift Cards - [Buy a gift card](/content/gift-cards/index.html) - [Check my balance](/content/help#gift-card-balance/index.html) - [Resend a gift card](/content/help#resend-gift-card/index.html) ## Ordering & Payment 14 articles - [What forms of payment do you accept?](/content/help/payment-methods/index.html) - [How do you calculate tax?](/content/help/sales-tax/index.html) - [Do you take backorders? My chosen item(s) aren't in-stock anymore.](/content/help/backorders/index.html) - [How do I apply my coupon code?](/content/help/apply-coupon-code/index.html) - [Why can't I check out?](/content/help/checkout-trouble/index.html) - [My order was not placed, but I have been charged.](/content/help/charged-but-no-order/index.html) - [I didn't receive an order confirmation email. What happened?](/content/help/missing-order-confirmation/index.html) - [How do I revise/edit an order that was placed?](/content/help/change-my-order/index.html) - [How do I cancel my order?](/content/help/cancel-my-order/index.html) - [Why was my order canceled?](/content/help/why-was-my-order-canceled/index.html) - [The item I received was not what I ordered, how should I proceed?](/content/help/wrong-item-received/index.html) - [I received a dirty, worn or damaged/defective item. How should I proceed?](/content/help/damaged-item-received/index.html) - [Where can I see my purchase history?](/content/help/purchase-history/index.html) - [Do you price match?](/content/help/price-match/index.html) ## Shipping & Delivery 6 articles - [How much is shipping?](/content/help/shipping-costs/index.html) - [How can I check the status of my order?](/content/help/track-my-order/index.html) - [Do you ship internationally?](/content/help/international-shipping/index.html) - [Do you ship to APO, FPO, or PO boxes?](/content/help/apo-fpo-po-boxes/index.html) - [My package shows as delivered; however, I have not received it, how should I proceed?](/content/help/package-marked-delivered/index.html) - [What are your holiday ordering deadlines?](/content/help/holiday-order-deadlines/index.html) ## Returns & Refunds 5 articles - [What is the online return policy?](/content/help/return-policy/index.html) - [Can I exchange an item purchased online?](/content/help/online-exchanges/index.html) - [How do I return an order that was a gift?](/content/help/return-a-gift/index.html) - [I used a gift card on my order, how will I be refunded?](/content/help/gift-card-refunds/index.html) - [How long does it take to receive a refund for my online return?](/content/help/refund-timing/index.html) ## Gift Cards 8 articles - [Can I order an e-gift card?](/content/help/buy-gift-cards/index.html) - [Can I redeem gift cards online?](/content/help/redeem-gift-cards/index.html) - [How do I check my e-gift card/gift card's balance?](/content/help/gift-card-balance/index.html) - [Where is my gift card pin number?](/content/help/gift-card-pin/index.html) - [How long does it take to for the recipient to recieve an e-gift card?](/content/help/gift-card-delivery-time/index.html) - [Can you resend the e-gift card?](/content/help/resend-gift-card/index.html) - [I want to present my e-gift card as a gift without emailing it to the recipient. Can I do that?](/content/help/print-gift-card/index.html) - [I placed an order online with a gift card, but it was cancelled. How do I get my gift card back?](/content/help/gift-card-after-cancellation/index.html) ## Account & Rewards 5 articles - [How do I reset my password on Fleetfeet.com?](/content/help/reset-password/index.html) - [How do I update my fleetfeet.com / Fleet Feet Milestones account email?](/content/help/update-account-email/index.html) - [What can I earn points on?](/content/help/milestones-points/index.html) - [How long does it take until I see my points after a purchase?](/content/help/points-timing/index.html) - [How do I delete my account or my personal data?](/content/help/delete-my-account/index.html) ## Stores & the fit id® Outfitting Process 11 articles - [What brands do you carry in store?](/content/help/store-brands/index.html) - [Does my local store have any promotions, or discounts?](/content/help/store-promotions/index.html) - [Can I use my store credit, or store discount online?](/content/help/store-credit-online/index.html) - [Do I need an appointment or have to pay for the fit id® outfitting process?](/content/help/fit-process-appointments/index.html) - [Where is my fit id® scan?](/content/help/find-my-fit-scan/index.html) - [What are the policies for sponsorships, donations, or advertising Inquiries?](/content/help/sponsorships-donations/index.html) - [Is this item in-stock on Fleetfeet.com?](/content/help/check-stock/index.html) - [What are the different shoe widths?](/content/help/shoe-widths/index.html) - [What shoes/insoles should I purchase?](/content/help/shoe-recommendations/index.html) - [What is the status of the upcoming race/event?](/content/help/races-and-events/index.html) - [Do you have any open positions?](/content/help/jobs-and-franchising/index.html) ## Still need help? Our Customer Care Team is happy to assist. ## **Nike Pegasus Plus 2:** Ready for a Change of Pace.